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  Running Trends

   by Robert



Is this website secure?

Yes, we have been issued a QuickSSL™ certificate to enable server security. Please feel free to view the details of this security by clicking the Network Solutions Icon below.

What are you going to do with my personal information?
Your information is just that, yours! We only gather personal data to ensure that those using our store do so in a legal and ethical manner. We will not sell, rent nor otherwise make your information available to anyone without your prior authorization. Your email will be used to contact you during the ordering process and to inform you of special offers and promotions that we extend to our customers. Full privacy policy here.
How does RunJunk.com ship my order? 
RunJunk.com offers you many options for shipping out your products. We offer flat rates for ground shipping through FedEx Ground, FedEx SmartPost or USPS.

For packages 10 lbs. and under the rate is $2.95 (2-10 day service) and $5.95 (1-5 day service).

Packages over 10 lbs. is $4.95 (2-10 day service) and $8.95 (1-5 day service).

For lighter items you many be able to receive your items faster and cheaper using USPS Priority Mail. We also offer FedEx 2Day, for when you need the heavier items in a rush. Our goal is to get you your product quickly and at the right price.
Orders are processed Monday - Friday, not including holidays. All orders received by 2:00PM PST will be shipped out the next business day. If your item is on back order, you will be notified and it will be shipped within 1-4 business days. FedEx will not deliver to PO Boxes. These items will either have to be shipped via USPS or you may also wish to have your items shipped to your office.
We use the popular shipping methods: USPS 1st Class/Priority Mail & FedEx Ground/SmartPost.
  discount sports nutrition supplements   discount sports nutrition supplements
* Free Shipping offers only apply to US addresses.

* International Orders maybe subject to local duties and/or other fees imposed by you local post. We are unable to estimate what these costs amount to or when they will apply. Legally we must list the purchase price for all items on the included customs forms.

*On occasion we will remove individual items (i.e. gels, bars, etc.) from a larger box to use either save you money on shipping (automatic refund) or increase shipping speed (free upgrade to Priority Mail). Factory seals on individual items will remain in place.

** during the summer months, high temperatures can melt items such as our nutrition bars. If you are not going to be available during normal delivery times, please leave instructions for your delivery person to leave your package in a shaded area or with a neighbor. You can also have your items shipped to your office.
       
How are the International Rates Calculated?
* USPS 1st Class International (delivery varies): This shipment method usually takes 6-10 days (but can be longer 20+ days) and does not provide tracking capabilities. The rates for the USPS 1st Class International Mail are based on the weight of the package. Depending on the total weight of the items in your shopping basket, the rate will be different. The maximum weight for this service is 4 lbs.

Estimated 1st Class Costs to Popular Countries: (as of 12/31/2012)


Country
1lb
2lb
3lb
4lb
Australia
$11.60
$17.88
$24.16
$30.44
Canada *import fees/costs not included
$5.75
$9.15
$12.55
$15.95
Great Britain *import fees/costs not included
$11.60
$17.88
$24.16
$30.44

* USPS Priority International 6-10 Days: This shipment method only takes 6-10 days and you will be provided an USPS tracking/delivery number. The rates for the USPS Priority International Mail are based on the weight of the package. Depending on the total weight of the items in your shopping basket, the rate will be different.

Estimated Priority Mail Costs to Popular Countries: (as of 12/31/2012)

Country
1lb
2lb
5lb
10lb
Australia
$33.95
$38.10
$50.55
$71.30
Canada *import fees/costs not included
$23.95
$25.80
$33.45
$46.20
Great Britain * import fees/costs not included
$37.00
$40.85 $52.40
$66.65



* International Orders maybe subject to local duties and/or other fees imposed by you local post. We are unable to estimate what these costs amount to or when they will apply. It will be your responsibility to pay for these additional fees/charges. Legally we must list the purchase price for all items on the included customs forms. They are also not eligible for the free shipping offer.

We have many repeat customers from Canada and Australia, who are looking to buy the best endurance nutrition and training gear at the right price.
What is the "Will Call" option, found under the shipping options?
If a client is having the shipment delivered within the San Diego area, they have the option of picking up their order at our warehouse. We are located at 2188 Crownhill Rd, San Diego, 92109. Choosing this option will waive all shipping fees on the order. We suggest you make these arrangements ahead of time by emailing us atrobert@runjunk.com for your first order as our hours vary and we are generally not open to the general public.
How can I return a product after it has been ordered? 
You must e-mail us atrobert@runjunk.comto receive a return authorization #. Orders must be sent back to us within 30 days of receiving the product to avoid paying a restocking fee. If the item(s) are returned within the proper time period and unopened, you will have the option of receiving a full refund (minus shipping fees or our actual shipping cost) or store credit. A restocking fee of 25% will be charged for all returns not meeting the time requirement listed above; and no items will be accepted for return after 60 days. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. We do not accept opened nutrition products for return unless prior authorization is granted.

All sales on Past Date items are final and to be taken at your own risk. If you have not tried a certain product past it's posted date, then it is not recommended that you purchase it now. As a general rule, bars become harder and powders begin to clump.
Once you have a return authorization #, clearly mark this number on the package. Please mail your package in a prepaid, insured, traceable method to the address below:

RunJunk.com
Attn: Robert Mitchell
2188 Crownhill Rd
San Diego, CA 92109

 

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